Welcome to Protidin Shop.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from ProtidinShop.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information:
    Name, phone number, email address, and delivery address.

  • Payment Information:
    Transaction details when you pay through bKash, Nagad, Rocket, or Cash on Delivery.
    (We never store your full payment credentials or passwords.)

  • Usage Data:
    Information about how you use our website — such as pages visited, time spent, and device type — to help us improve your experience.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To contact you about your purchases or delivery updates

  • To provide customer support through WhatsApp or Facebook

  • To improve our website, services, and user experience

  • To send order confirmations, invoices, or promotional offers (only if you agree)

3. How We Protect Your Information

We take privacy seriously.
All customer information is stored securely and used only for order-related purposes.
We use SSL encryption to keep your data safe during transmission and restrict access to authorized personnel only.

We do not share, sell, or rent your personal information to any third party — except when required by law or necessary to complete your delivery through trusted courier partners.

4. Cookies and Tracking

Our website may use cookies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze browsing behavior for better user experience

You can choose to disable cookies in your browser settings, but some website features may not function properly.

5. Third-Party Services

We may share limited information with third-party service providers who help us operate our business — such as courier companies and payment gateways.
These partners are required to keep your information confidential and use it only for delivery or transaction purposes.

6. Your Rights

You have the right to:

  • Request a copy of your stored personal data

  • Ask for corrections or deletion of your data

  • Withdraw consent for receiving promotional messages at any time

To request data access or removal, contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📱 Phone & WhatsApp:

  • +880 1708 911 515

  • +880 1343 802 829

💬 Facebook: Message us on Facebook
📧 Email: info@protidinshop.com

🏠 Addresses:
1/ Sakhlamore, Bhaitkandi
2/ Hajir Mor, Sherpur Sadar
3/ Mymensingh Sadar

8. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
By continuing to use our website, you agree to the revised version.